I understand your frustration with game but let me bring you an even more frustrating situation of using gamefly and fast return. i have had service for about a year. in this time i have received about 30 games for rental. of the 30 games 3 have shipped using fast return. why i'm pissed is why only 3 games out of 30. you try emailing gamefly they give you a runaround that the usps dosen't have abillity to scan everywhere yet.....What??? if they do not have abillity to scan that would be one thing but obviously my post office has the abillity and has scanned the gamefly mailers before. so i contact usps customer service and they tell me to contact gamefly customer service witch is just another run around. so this leaves 2 problems with this service, either usps isn't bothering to scan em or game fly is not bothering to check scans. either way this a bad service that costs more for us in long run. gamefly should either begin to pay attention more or drop usps and pick up a new carrier such as UPS or FedEX which are sure to scan the items. another thing since the advertisement say it is a partneship with usps couldn't they partner with gamestop toy's r Us or other retailers to scan the items in like blockbuster does with videos at there stores.